Quick communication with customers is the key to successful sales. Some visitors just need to read the information on the website and they are ready to buy, while others need to clarify something else. Communication with clients For such purposes, you can leave a hotline number on the website where you can call and consult with a manager, and you can also connect an online chat.
Online chat has become an integral part of websites that provide services or sell goods. Many clients find it much easier to write a message than to call – such are the realities of the 21st century. A big plus of connecting a chat is saving all correspondence. When the client writes in the chat again, the system will show what he asked before. It is important that he uses the same browser or device.
At Weblium, we use online chat so that users can ask any question about the website builder and get a quick answer.
Three popular online chats for website integration on Weblium .
JivoChat
Convenient and simple chat for the user, multifunctional and accessible for the site owner. It will allow customers to ask questions and get quick answers.
LiveChat
Managers can communicate with clients via PC or their smartphone. Each request is saved in the system and can be viewed at any time.
Tawk.to
An English-language service that will let you know what pages a visitor is on in real time, what they are looking for in the knowledge base, and how often they visit the site. And an online chat, of course.
Accepting payments
Users have started paying more for goods or services online using bank cards and electronic money. Remember how you pay for an Apple Music or Netflix subscription — you add a card and a certain amount is withdrawn every month. What if such apps didn’t have integrations with payment systems? Would you send money by card number or stand in line at the bank with a receipt? Communication with clients No, you would just find another app where you can pay right away.
It should be convenient for customers to buy your service or product right here and now. To do this, you can connect different integrations with payment systems to the Weblium website.
Liqpay
Ukrainian payment acceptance system that both buyers and website owners can understand. In Liqpay, you can set up subscription payments, hold and MOTO payments, easily issue invoices and make refunds.
ЮKassа
Russian service for accepting payments online. Users can pay for goods by card, electronic money.
Paypal
A global system that allows customers to instantly pay for purchases in online stores. Used by large platforms such as eBay, Aliexpress and Gearbest.
Stripe
A payment system that allows you to accept online payments in multiple currencies. If you need to accept payments instantly, Stripe will help you with this.
Other
To speed up business growth, you need to speed up some tasks. Below is a service that will help you work with several web applications.
Zapier
A multifunctional system that helps multiple web applications interact with each other. Zapier supports more than 300 applications that can be set up in a few clicks. This integration is definitely suitable for those who want to automate everything as much as possible.
With Zapier, you can set up tasks to be performed according to the scheme “If action A happens, then you need to perform action B.” For example, if you receive a message by email, you can enter the sender’s details into Google Sheet – convenient for creating a contact list. Additionally, you can specify the days and hours when actions will occur between applications.