However, don’t write off SMS completely. Since WhatsApp is the most popular app in the world with 2 billion users, there are also countries where penetration is low, so messages may still be in demand even if there are other gambling database users who can no longer use the platform or don’t receive or read WhatsApp messages for whatever reason.
Easy to get started
Working with an official WhatsApp Business service provider will make the onboarding process easier. They handle the entire onboarding process, from creating a WhatsApp Business profile to creating editable OTP message templates.
In addition to helping you set up a WhatsApp business account, an official provider like can expand the service to meet specific requirements. Getgabs ensures that the initial investment in the messaging platform will yield a significant return on investment and increased customer satisfaction.
This includes everything from deploying bots and core analytics to APIs that connect WhatsApp to existing commerce and security systems.
More than just one-time SMS
For example, Banco Azteca digital marketing for product feedback and surveys in Mexico switched from using SMS to WhatsApp to provide one-time passwords to customers creating new accounts. This change increased monthly rates on new accounts by thirty percent.
In response to this dramatic growth, the bank began rolling out WhatsApp-based services for everything from data on on-air purchases, money transfers and balance checks to processing loan applications, which increased overall customer satisfaction to 93% and increased loan application conversion rates by 10%.
Download Getgabs’ guide, The Customer Experience Benefits of WhatsApp Business, to learn more about how WhatsApp is revolutionizing customer experience across a variety of industries.