WhatsApp marketing and team messaging
Using WhatsApp Business API With Getgabs you can take advantage of the following features and create an effective phone number database marketing campaign, as well as get excellent customer support thanks to WhatsApp Business Automation Made Easy:
1. Auto-replies: You can set up auto-replies for customers who message you during business hours or outside business hours on the WhatsApp Business app, such as a welcome message when a customer messages you for the first time. Or an out-of-office message outside business hours.
2. Shared WhatsApp Team Inbox: Using Getgabs shared team inbox, you can:
- Process messages by API number through WhatsApp shared inbox.
- Track which team member is working on which chat
- Ensures smooth transfer of tickets from one manager to another using personal notes in the conversation.
- Increase the speed of response to common questions with quick response templates.
3. WhatsApp Broadcast: Using the WhatsApp Business API, Getgabs platform, you can:
- Send WhatsApp broadcast messages to up to 100,000 clients per day. This message can be customized using variables without having to specify personal details for each recipient.
Customers don’t have the role of email automation in campaign management to save your number to send them bulk messages. - Create multiple simultaneous logins for your team.
- Schedule your broadcast for a specific time.
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4. WhatsApp Auto Notification: Using the WhatsApp Business API, you can add and send auto
mated messages to your customers such as:
Abandoned Cart Recovery
Order confirmation
Order tracking
Cash on delivery check
Using WhatsApp for marketing comes with its own set of technical skills and challenges. But it’s important to remember that at its core, it’s just marketing. For a WhatsApp campaign, you’ll need to:
- Make sure your target customers are actively using WhatsApp
Understanding customer behavior that forms the basis for a given marketing strategyA WhatsApp aruba business database marketing campaign consists of the following steps:
A simple, one-time WhatsApp message template that clearly conveys the essence and encourages the customer to click on a link or button to complete the action.