The! benefits of adding two-factor authentication to business applications to verify a user’s! identity include increased! security, reduced risk of unverified access! and increased trust between users. It is a practical! approach to telegram number database protecting customer data and managing the integrity! of business interactions.
Implementing two-factor authentication! in the WhatsApp Business API for messages or emails to send one-time passwords! has a number of benefits, including:
1. High level of implementation
With over 95% penetration in India, your customers are already familiar with the benefits of WhatsApp. Now you can meet them where they are most active.
A recent research! report on WhatsApp shows the benefits of multi-channel email campaign management that the open rate! is as high as ! compared to other messaging channels such as email, which statistically only has a 22% open rate. More broadly! the response rates for WhatsApp are around 40% compared to 20% for emails.
3. Security
WhatsApp provides end-to-end encryption for every message, meaning it cannot be intercepted or read by anyone other than the intended recipient.
4. Reliable message delivery
WhatsApp is not limited by carrier restrictions, filtering or cross-border restrictions (like SMS). A message that is not delivered on time or at all will result in customer dissatisfaction.
5. Greater brand trust
Two-factor authentication is done in two ways: by sending an OTP to the user’s number or by setting up a username and password. OTP messages are labeled with the sender’s company name and have a “verification check mark” to give your customers confidence that the message still comes from you.
How does two-factor authentication work in WhatsApp Business API?
In the WhatsApp Business data on API, two-factor authentication adds an extra layer of security beyond the standard username and password. After submitting their credentials, users receive a one-time digital code on their registered contact number, which they must enter to complete the login process.